FDT SOLUTIONS PTY LTD PRIVACY POLICY

The internet is an amazing tool. I has the power to change the way we live., and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to FDT Solutions Pty Ltd to help our customers retain their privacy when they \take advantage of all the internet has to offer.

We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy FDT Solutions follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We will not sell or give away your name, email address, phone number or any other information to any outside party.
  • We will use state of the art security measures to protect your information from unauthorised users.
  • The information you provide when you register or subscribe allows us to contact you for the following purposes;
  • To help you find products, services and information with ease
  • to help us provide you with relevant and beneficial content
  • to alert you of product releases, upgrades, special offers and services offered by FDT Solutions PTY LTD.

CONCENT

If you choose not to register or provide personal information, you can still use most of the www.fdtsolutions.co.za website. But you will not be able to access areas that require registration.

If you decide to register, you will be able to selects the kinds of information you want to receive from us by subscribing to various services, such as our FDT Electronic newsletter. If you do not want us to communicate with you about other offers regarding FDT Products, training programs, events or services via email or telephone, you may select the option stating that you do not wish to receive marketing messages from FDT Solutions

ACCESS

You may review and update, change or query the information we have on our system at any time via email or telephone to our admin office.

SECURITY

FDT Solutions has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place your orders or access your personal account information, you’re utilising secure software server SSL, which encrypts your personal information before it’s sent over the internet. SSL is one of the safest encryption technologies available.

We do not save any personal banking information on our website. We provide our customers with a formal tax invoice that you can pay via electronic Fund Transfer from your own bank.

NOTICE TO PARENTS

FDT Solutions’ website(s) do not publish content that is targeted to children. The information is specialised for plumbing and related service industries.

ENFORCEMENT

If for any reason you believe FDT Solutions has not adhered to these principles, please notify us by email at clientservices@fdtsolutions.co.za, and we will do our best to determine and correct the problem promptly. Be sure to use the words “Privacy Policy” in your subject line.

CUSTOMER PROFILES

AS mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, this number is attached to a cookie, which is a small bit of code. This code is uniquely yours, and will track your activity on our website. Your ID code is your passport to seamless travel across our website. You can log in from any computer – your security password will provide access to your account – please ensure that you keep your account access information safe.

RETENTION OF INFORMATION

We retain information as long as ti is necessary to provide the service s requested by you and others, subject to any legal obligation to further retain such information. Information associated with your account will generally be kept until it is not longer necessary to provide the services or until you ask us to delete it or if your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of use, and take other actions permitted bylaw. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

WHAT WE DO WITH THE INFORMATION YOU SHARE

Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.

When you register to ur website, you are asked to provide your contact information, including a valid email address. We use this information to send you updates about FDT Solutions, order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. We use this information to bill you for products you ordered.

HOW TO OPT-OUT

We provide users with the opportunity to opt-out from receiving updates from FDT Solutions. You can unsubscribe via the link provided on the footer of the email you received.

FDT SOLUTIONS LINKED PRODUCT WEBSITES

This FDT Solutions privacy policy applies to all FDT Solutions Websites and social media pages such as Facebook, LinkedIn and Instagram etc.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to our privacy policy as the need arrises and/or legal privacy policies change.

If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you via email.

QUESTIONS AND COMMENTS

If you have question or comments about this privacy policy, please email us at clientservices@fdtsolutions.co.za or contact us via the contact page on this website.